What We Don’t Do

What Relax Bedding Doesn’t Do

At Relax Bedding, we help Australians to get the dream bedroom they’ve always desired. We’ve been in the business of selling mattresses, ensembles, bedroom furniture and bedding in Perth for many years now, and as such, we’ve figured out a few things about ourselves.

While some bedding retailers will tell you that they do it all, cater to every whim and need, we’re here to tell you that we won’t. There are some things that we don’t do. Because of this, we are able to give the best service that we possibly can instead spreading ourselves too thin or giving you a quality that’s not up to our standards.

Before shopping with us, we recommend you take a quick look at this page to see whether we’re going to be the best fit for your needs.

We Don’t Accept Spivs From Suppliers

In our Mandurah and Malaga stores, we never accept spivs from suppliers to endorse or sell their product.

What Does This Mean For You?

Because we don’t accept spivs (which is a nice word for bribes), we are able to select and sell only the products that we deem to be of good enough quality. So, you won’t be able to find an item that doesn’t live up to our high standards.

We Don’t Work on a Commission Basis

We don’t incentivise our employees by making them work on a commission basis.

What Does This Mean For You?

Not having a commission base for our employees means that they aren’t rushing to make a sale. This results in a much more enjoyable customer experience, as staff aren’t constantly trying to nag you into buying, or trying to upsell you in order to receive a bigger reward.

We Don’t Sell Imported Mattresses

All of the mattresses that we sell at Relax Bedding are sourced locally wherever possible, or from elsewhere in Australia.

What Does This Mean For You?

We don’t sell internationally sourced mattresses because it is incredibly difficult to ensure their quality. Every country has different standards, and we won’t take the risk of selling you an inferior product.

We want to give you the very best, and ensure that you’re 100% happy with your mattress. Additionally, this is why we offer a 100 Day Money Back Guarantee.

We Don’t Take Customer Orders Without Checking Product Availability

When buying a product from Relax Bedding, we won’t sell you anything unless we are completely sure it’s there and ready for you.

What Does This Mean For You?

Unlike other bedding retailers in Perth who will say or do anything to get your money, we will never sell you something if we’re not sure it’ll be ready for you within a reasonable time. It’s unprofessional to do otherwise, and it puts you in a difficult and annoying position.

We Don’t Lie To Our Customers

Honesty is one of our core values at Relax Bedding – we’ll never tell you anything but the truth.

What Does This Mean For You?

Our honest approach to our dealings with you means that you get the information you need, when you need it. Prices, delivery, additional services – no matter what your question is about, we’ll give you the honest answer. After all, there’s nothing worse than getting one answer and discovering the truth is something else entirely – especially with a purchase as important as your bed.

At Relax Bedding, we want to make sure that we’re the right fit for your needs. We strive to give you the best experience as we possibly can, and we’ll do anything to make sure we meet and exceed your expectations. If you’d like to learn more about us and how we can help you, learn about our differences.