Relax Bedding’s Dedication to Excellence
During our earlier years, we operated in national franchise groups. However, in an aim to provide our customers with the highest quality products at the best price, we soon became independent.
We knew that with no franchise fees and no other associated costs, we could offer excellent prices on our products, and a better experience for our customers.
Becoming an independent Perth retailer is where our pursuit for excellence began. By running our own bedding stores in Joondalup and Mandurah, we could offer the same great service – and were free to choose the best quality and most popular products for our customers.
Becoming an independent retailer meant great things for our business and our customers.
We were able to pick and choose the best quality products that we knew our customers would love.
How Does Relax Bedding Provide Excellent Service?
Customer service is key.
As a family owned independent retailer, we were able to establish our own values and run our stores in a way that our employees would thrive in, and would be reflected in our customer service.
We could provide greater value for money, as we could now set our own pricing in a way that reflected the products we provide.
Being an independent retailer also means that our staff work on a no-commission basis. This gives our customers trust in the service they are receiving.
We do not upsell or work from a pitch. We simply discuss your needs and provide exactly what you are looking for.
How Does Relax Bedding Provide the Best Quality?
We hand select our suppliers and products. We deal with local suppliers wherever possible. Our range of mattresses are all high quality and locally sourced from Australian companies.
Although our bedroom furniture is largely imported, these products have been hand selected by us for their high quality and benefit to you.
Providing the highest level of customer service in a relaxed, no-pressure atmosphere has always been our highest priority.
At Relax Bedding, we want to treat our customers in the manner that we would like to be treated ourselves.
Today, as Perth’s leading independent bedding retailer, from our employees to our suppliers and with every one of our customers, we strive for excellence across all aspects of our business.
Learn more about how we can provide you with the best in quality, service and prices.