We are an independent retailer based in West Australia and we have extensive experience of the bedding industry. We have a great team of trained mattress experts and have spent our first six years as part of national franchise groups, long enough to learn that their primary focus was to extract the maximum from each sale as opposed to putting the customers needs first and building a business from that standpoint.
So we moved on and now we have been selling mattresses for many years already in an honest and down to earth way, ensuring that we treat our customers in the manner we ourselves would like to be treated. To simply put it, we implement a relaxed, non-pushy, and honest to goodness customer service through our professional and knowledgeable team of mattress experts.
4 Things to Remember When You Come to a Relax Bedding Store
We would like you to buy from us, of course we would. But we also want to help you avoid making some silly mistakes in shopping for your bed. Our aim is to find the best bed for you and to save you some money.
So when you come to shop in any of our stores, here are 4 things you need to remember:
1. We will ensure that you get the mattress that is best for you.
2. We will ensure that you do not make a mistake with your choice.
3. We will ensure that you get the best price, and…
4. We will give you a 100% guarantee.
Once you have paid for the mattress of your choosing and have it delivered to your house, you can now sleep like a baby and live happily ever after.
But What If…
Despite all of the above you find that after you get it home and sleep on it for a week or so, it is not as comfortable as it should be. Here is the real clincher, we will take the customer service to a new level and prove our commitment in ensuring your comfort regardless of the cost to us. You get a…
If after a week of the adjustment period you are not as comfortable as you thought you should be, we will either exchange it for you or alternately give you your money back. That is your choice and it is our 100% guarantee.
This is why we said we cannot afford to make a mistake.